Responsible Gaming
Gaming Should Be Entertainment
At Vegas Hero, we believe gambling should be enjoyable entertainment only, never a way to earn money or solve financial problems. If you find yourself gambling to make money or escape difficulties, it may be time to seek support.
Age Verification
Vegas Hero is only available to players aged 18 years or older (or the legal gambling age in your jurisdiction). We take age verification seriously and reserve the right to request proof of age at any time.
If you are under the legal age, please do not attempt to register or play.
Warning Signs of Problem Gambling
If you recognise any of the following in your behaviour, problem gambling may be developing:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends or partners
- Spending more time or money gambling than intended
- Feeling anxious, irritable or restless when trying to cut down
- Gambling to escape problems, stress, anxiety or depression
- Borrowing money or using savings to gamble
- Neglecting work, study, relationships or hobbies due to gambling
- Lying about the amount of time or money spent gambling
- Failed attempts to reduce gambling activity
- Experiencing financial difficulties linked to gambling
If you experience any of these signs, please consider reaching out for help immediately.
Self-Help Tools Available
Vegas Hero provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specified period
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have wagered
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
To access these tools, log into your Vegas Hero account and visit the Responsible Gaming settings. You can also contact our support team for assistance in setting these limits.
Support Organisations
If you or someone you know is struggling with problem gambling, confidential help is available from the following organisations:
United Kingdom
- GamCare – Free, confidential support for problem gambling
Website: www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme
Website: www.gamstop.co.uk
Allows you to self-exclude from all online gambling operators at once - Gamblers Anonymous – Peer support meetings across the UK
Website: www.gamblersanonymous.org.uk
International Support
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Need Help?
If you believe you have a gambling problem or are concerned about your gambling habits, please seek help today. There is no shame in reaching out—support services are confidential, free, and staffed by trained professionals.
Contact one of the organisations listed above, speak to your GP, or call the relevant helpline for your country. Recovery is possible, and help is always available.